Privacy policy

Privacy Policy

Last updated: January 26, 2026

sgvapershoponline.com operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from sgvapershoponline.com.

1. Personal Information We Collect

We collect personal information that identifies, relates to, or describes you, including:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.

  • Transaction Details: Items viewed, items added to cart, purchase history, and return/exchange records.

  • Device & Usage Data: IP address, browser type, device information, and network connection details.

2. How We Use Your Information

We use your personal information for the following operational and service purposes:

  • Order Fulfillment: To process payments, arrange shipping, and handle returns or exchanges.

  • Customer Communication: To provide customer support and respond promptly to your inquiries via WhatsApp.

  • Security & Compliance: To detect, prevent, and mitigate fraudulent or unauthorized activity to maintain a secure shopping environment.

3. Disclosure of Information

We may share your personal information with trusted third-party service providers to facilitate our services, including:

  • Shopify: Our core e-commerce platform provider that powers our store.

  • Logistics & Delivery Partners: To ensure your orders are fulfilled and delivered accurately to your address in Singapore.

  • Legal & Regulatory Authorities: When required by law, court order, or to protect our legal rights and user safety.

4. Your Rights and Data Security

Depending on your location, you have the right to access, update, correct, or request the deletion of your personal information. While we implement appropriate security measures to safeguard your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Contact Us

If you have any questions about our privacy practices, wish to exercise your rights, or need support, please contact us via WhatsApp (recommended for the fastest response) or using the contact information below:

  • WhatsApp: wa.link/mvapesg

  • Email: toliachan167@gmail.com

  • Address: 432A Bukit Batok West Avenue 8, Singapore, 651432