Shipping Policy

At sgvapershoponline.com, we provide efficient and reliable delivery services across Singapore, ensuring your products arrive safely at your preferred timing.

1. Delivery Time Slots

You may select from the following three delivery windows when completing your order:

• Slot 1: 1:00 PM – 3:00 PM

• Slot 2: 6:00 PM – 9:00 PM

• Slot 3: 8:00 PM – 12:00 AM (Midnight)

2. Delivery Arrangements & Slot Confirmation

To ensure seamless and speedy dispatch, please confirm your selected time slot directly with the same WhatsApp customer service representative who handled your order. This allows our team to coordinate effectively with our couriers.

3. Order Tracking & Live Support

• Real-time Updates: For live delivery tracking or to request an urgent address change, please contact us directly via WhatsApp.

• Urgent Inquiries: We strongly encourage using WhatsApp rather than email for any time-sensitive delivery matters to ensure an immediate response.